“As the management team of Coco Beach Resort, located on the north side of Ambergris Caye in Belize, we’ve faced the challenge of water scarcity since our opening in 2008. With no access to city-supplied water in our area, we’ve long relied on a combination of rainwater collection and on-site desalination systems to meet our resort’s needs.
Over the years, we’ve installed three different desalination systems from various suppliers — each of which came with significant operational drawbacks. High maintenance demands, costly operations, difficulty sourcing replacement parts, and frequent downtime all created recurring headaches and inefficiencies for our property and staff.
We recently purchased and installed our fourth desalination system, this time from Elemental Water Makers — and the experience has been exceptional from start to finish. From production and shipping to installation and daily operation, Elemental Water Makers has exceeded our expectations in every category. Their team was professional, communicative, and highly supportive throughout the entire process. The logistics of transporting the system to our remote location on Ambergris Caye were handled smoothly, and installation was carried out with precision.
What sets this system apart from those we’ve used in the past is the reliability and ease of operation. Maintenance has been minimal, and the system has proven to be significantly more efficient and user-friendly than its predecessors. Questions and technical support requests are answered quickly, and communication with the Elemental team has been top-notch.
We are extremely pleased with the performance and service provided by Elemental Water Makers. For any property that requires a sustainable and dependable desalination solution, we would highly recommend their system and team.”